Website Disclaimer

V.W. Gould Agency, Inc. respects the privacy of our clients and the users of this website. This privacy disclaimer will provide what information we gather and how this information will be used.

Users of V.W. Gould Agency, Inc. website on the world wide web are able to visit without revealing an private information about yourself. However our web servers do collect traffic information just like any other website. This includes such information such as domains on our site, time spent, etc, and is aggregated to measure statistics to determine repeat visits in the future when applicable. V.W. Gould Agency, Inc. collects personal information only if the user of our website chooses to provide it to us.

This site includes various quote forms that will request contact information. It is important to note that personally identifiable information will not be sold or leased to any third parties.

V.W. Gould Agency, Inc. occasionally includes links to other websites. V.W. Gould Agency, Inc. does not endorse , certify, approve or control these external sources. V.W. Gould Agency, Inc. is not responsible for the accuracy, completeness or timeliness of these external websites. The links provided by our website are provided only as a convenience to users of this site, and users may or may not find them useful.

Security for all private information is extremely important to us, but unfortunately, data transmission over the internet is never guaranteed 100 percent secure. Due to this, unless we are using an SSL to secure information, V.W. Gould Agency, Inc. cannot ensure the security of any information you transmit to us through our website, and you do so at your own risk. Upon retrieval of your transmission we make our best efforts to ensure it security on our systems.

Accessibility Assistance

If you have difficulty using or accessing any element of this website or on any website page or tool, please feel free to contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).
Goal of Accessibility for All

VW Gould Agency, inc’s desire to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website and other technology platforms. However, since insurance can be complex with many scenario based situations per the individual or entity desiring service, we recommend contacting us directly for questions about claims, quotes or general inquiries. We also recommend you stop by our office.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our web technology a successful and enjoyable experience. Which is why elements have been put in place to aid in this. However, we cannot ever guarantee the reliability of any third party services we are paying for or using on our site that we have no control over. This includes connectivity to our host from your internet service provider or the internet service provider we are using. Outages often occur across the nature of the internet and no data for display , reading, quotations, data collection or any other feature on this website are guaranteed to work with every device that accesses the site nor can we guarantee the experience will be the exact same for every user because of all the different technologies that have abilities to access the web. We recommend if you have any issue to call us immediately or write us by mail, or visit our storefront in person for a response.

Actions

We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites and other technology. We are in the process of having our website reviewed or remediated by third party vendors specializing in accessibility review, including Accessibe. We also have our web development third-party contractors work on remediation issues. Neither third party we work with can ever offer a guaranteed service and we can not guarantee the uptime of any third-party tools being used to battle accessibility issues. We can and will do our best , when alerted , aid in an issue that is prohibiting someone from executing a transaction with us.

Ongoing Effort

Although we are proud of the efforts that we have completed and that are in-progress, we at VW Gould Agency, inc view accessibility as an ongoing effort.
Feedback is always welcome and we will do our best to aid where we can.

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology. We take these complaints seriously and will do our best to investigate and remediate an issue that is within our control within a reasonable timeline but will offer other solutions to aid in this in the mean time upon request.